Terms and Conditions of Use
Last updated: 04/10/2025
Welcome to Venga Prints. These Terms and Conditions govern your access to and use of our website and services. By accessing, browsing, or purchasing from this website, you agree to comply with and be bound by these Terms.
If you do not agree to these Terms, please refrain from using this website.
1. Company Information
Venga Prints
Email: admin@vengaprints.co.uk
Website: Vengaprints.co.uk
Registered in: United Kingdom
2. Use of the Website
By using this website, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts. You agree to use this website for lawful purposes only and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this website by any third party.
You must not:
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Attempt to gain unauthorised access to our systems or networks.
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Use the site in any way that may damage, disable, or impair its operation.
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Copy, reproduce, or distribute content without written consent from Venga Prints.
3. Intellectual Property
All content on this website, including but not limited to images, text, graphics, logos, artwork, and product designs, is the property of Venga Prints or its licensors.
Such materials are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, or use any materials without prior written permission.
4. Product Information and Accuracy
We take all reasonable care to ensure that product descriptions, prices, and images are accurate. However, minor variations in colour, size, or appearance may occur due to display settings or printing processes.
Venga Prints reserves the right to modify or discontinue any product at any time without prior notice.
5. Personalised and Custom Orders
Customers are responsible for ensuring that all personalisation details (such as names, dates, and spellings) are entered correctly when placing an order.
Once an order has been approved and processed, changes cannot be made, and refunds will not be issued for errors provided by the customer.
6. Pricing and Payment
All prices are displayed in British Pounds (GBP) and include applicable taxes where relevant.
Full payment is required at the time of purchase. We accept secure online payments through major credit/debit cards and PayPal.
Venga Prints reserves the right to change prices at any time, but such changes will not affect orders already placed.
7. Shipping and Delivery
Orders are processed within our stated dispatch times. Estimated delivery times are provided as a guide and are not guaranteed.
We are not responsible for delays caused by postal services, customs, or incorrect delivery details provided by the customer.
Full details can be found in our [Shipments & Returns Policy].
8. Returns and Refunds
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Non-personalised products may be returned within 30 days of delivery, provided they are unused and in their original condition.
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Personalised or custom-made items are non-refundable, except in cases of damage or error on our part.
Customers must contact us before returning any item. Refunds will be processed once the item has been received and inspected.
Please refer to our full Returns Policy for further information.
9. Limitation of Liability
To the fullest extent permitted by law, Venga Prints shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or our products.
Our total liability for any claim shall not exceed the total amount paid for the product in question.
10. Privacy and Data Protection
We are committed to protecting your personal information. Any data you provide will be handled in accordance with our [Privacy Policy], which explains how we collect, use, and safeguard your data.
11. Third-Party Links
Our website may contain links to third-party websites for your convenience. Venga Prints has no control over these sites and is not responsible for their content, privacy practices, or terms of use. Accessing third-party links is at your own risk.
12. Changes to These Terms
Venga Prints reserves the right to amend or update these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date. Continued use of the website after such updates constitutes your acceptance of the modified Terms.
13. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.